APS

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Terms and Conditions

Terms and Conditions

1. Introduction

Welcome to Automotive Parts Solutions! These terms and conditions outline the rules and regulations for the use of our website, located at https://automotiveps.com.au. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use our website if you do not agree to all of the terms and conditions stated on this page.

2. Definitions

"Website" refers to Automotive Parts Solutions at https://automotiveps.com.au.
"We," "Us," "Our" refers to the owners and operators of the Website.
"You," "User" refers to the individual accessing or using the Website.
"Products" refers to the automotive parts and accessories listed for sale on the Website.

3. Use of Website

You must be at least 18 years of age to use this Website.
Unauthorised use of this Website may give rise to a claim for damages and/or be a criminal offence.
The content of this Website is for your general information and use only. It is subject to change without notice.

4. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee the accuracy, completeness, or reliability of this information.
Products are subject to availability and may be discontinued at any time without notice.
Prices are subject to change without prior notice.

5. Orders and Payments

By placing an order, you agree to provide accurate and complete information.
All orders are subject to acceptance by us. We reserve the right to cancel or refuse any order at our discretion.
Payment must be made in full at the time of purchase via the payment methods provided on the Website.

6. Shipping and Delivery

Shipping costs and estimated delivery times will be provided at checkout.
We are not responsible for delays caused by third-party carriers.
Risk of loss or damage to products passes to you upon delivery.

7. Returns and Refunds

Returns and refunds are subject to our Returns Policy, which is available below the Terms & Conditions.
To initiate a return, contact our customer service team at info@automotiveps.com.au

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our Website or Products.
Our liability for any direct damages will be limited to the purchase price of the Product involved.

9. Intellectual Property

All content on this Website, including text, graphics, logos, and images, is our property or licensed to us and is protected by intellectual property laws.
You may not reproduce, distribute, or use any content without our prior written consent.

10. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is available https://automotiveps.com.au/privacy-policy.

11. Changes to Terms and Conditions

We reserve the right to update these terms and conditions at any time. Changes will be effective immediately upon posting to the Website.

12. Contact Us

If you have any questions about these terms and conditions, please contact us at:

Email: info@automotiveps.com.au
Phone: 1300 342 227
Address: 29/53 Jutland Way, Epping, VIC 3076

Return and Refund Policy

Returns and Refunds

Our Returns & Refunds Policy aims to ensure customer satisfaction while maintaining clarity and fairness. Please read the details below:

Eligibility for Returns

Products must be returned within 30 days of delivery.
Electrical items are strictly non-returnable unless we have proof of a fault by a qualified Auto Electrician
Items must be unused, in their original condition, and include all original packaging and labels.
Certain items, such as custom or special-order parts, are non-returnable unless faulty.

Initiating a Return

To start a return, contact our customer service team at info@automotiveps.com.au with your order details and reason for the return.
Once your return is approved, we will provide instructions for shipping the item back to us.

Refunds

Refunds will be processed within 7-10 business days after the returned item has been received and inspected.
Refunds will be issued to the original payment method used for the purchase.
Shipping charges are non-refundable unless the return is due to our error or a defective product.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us immediately. We will arrange for a replacement or refund, including shipping costs.

Exchanges

If you wish to exchange a product, please follow the return process and place a new order for the desired item.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
We recommend using a trackable shipping service and purchasing shipping insurance. We are not responsible for items lost or damaged during return shipping.

Terms and Conditions

Return and Refund Policy

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